Privacy Policy

Last updated: February 4, 2026

This Privacy Policy explains how Needham Tech Studio (“we,” “us,” or “our”) collects, uses, and shares information when you visit our website, submit forms, use the chat widget, view demos, or complete the Client Agreement and payment process.

1) Information We Collect

A. Information you provide

  • Contact form: name, email, project type, and your message.
  • Client Agreement: name, business name (optional), email, phone, estimated dates, and your signature (captured as an image).
  • Support communications: messages you send to us by email or other channels.

B. Payment information

Card payments are processed by Stripe. We do not receive or store your full card number. Stripe may collect payment method details and related identifiers. If you choose an offline method (cash/check/ACH), we may record the payment method and status in our systems.

C. Automatically collected information

Like most websites, we may receive basic technical data (e.g., IP address, device/browser type, pages viewed, and approximate location derived from IP). We also use basic anti-bot measures in forms (e.g., a hidden field and timing checks) to reduce spam.

2) How We Use Information

  • To respond to inquiries and communicate with you about your project.
  • To generate and store Client Agreements and related project records.
  • To create payment sessions, invoices, and customer records (e.g., in Stripe).
  • To provide maintenance, support, updates, and security improvements.
  • To prevent fraud, spam, abuse, and unauthorized access.
  • To comply with legal and accounting obligations.

3) How We Share Information

We do not sell your personal information. We share information only as needed to operate our services, including:

  • Stripe (payments): to process payments, create invoices, and provide a customer portal.
  • EmailJS (email delivery): to send form submissions and agreement-related emails.
  • Hosting/infrastructure providers: to store and serve the site and application data.
  • Service providers/contractors: if needed to deliver your project, under appropriate confidentiality.

4) Data Retention

We keep project records (including agreements and related communications) as long as reasonably necessary for business operations, accounting, legal compliance, and support. If you request deletion, we will consider your request, but we may need to retain certain information for legal/financial reasons.

5) Security

We take reasonable measures to protect your information. However, no method of transmission or storage is 100% secure. Please use caution when sending sensitive information by email.

6) Your Choices

  • Access/updates: You can request corrections to your information by contacting us.
  • Deletion: You may request deletion of certain personal information, subject to legal/business retention.
  • Payments: You can update payment methods using the Stripe billing portal when available.

7) Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

8) International Visitors

If you access our services from outside the United States, your information may be processed in the United States where data protection laws may differ from those in your location.

9) Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above will reflect the latest changes.

10) Contact

Questions about privacy? Email jneedham@needhamtechstudio.com.

Note: This policy is intended to explain our practices in a clear way. It is not legal advice.